Two steps.

1. Email us at: rma@medsuppliesonline.com the invoice number, date of purchase, item number, quantity and reason for return. We will email you a return authorization number within 48 hours and a ship to address.

2. Write the Return Authorization Number on your shipping label. Return the item within 15 calendar days. You must have a Return Authorization Number to return an item.

All merchandise returns are subject to inspection. Any merchandise unsuitable for resale will not be accepted.

A minimum restocking fee of 15% will be applied to all returns over 14 days from the date of purchase. Merchandise returns are not accepted after 30 days from the date of purchase. Special order and sterile items are not returnable.

Items that have become defective after 30 (thirty) days must be returned to the manufacturer. For information about the manufacturer, send e-mail to custserv@medsuppliesonline.com  or view the owner's manual